We strive to ensure your satisfaction with our products. If you encounter any issues, please contact us within 30 days of your purchase. We offer a full refund or product replacement for damaged or defective items. To initiate a refund or exchange, please provide proof of purchase. Unfortunately, we cannot accept returns for used or opened products due to hygiene reasons. Shipping fees for returns are the responsibility of the customer unless the return is a result of our error. For further assistance, reach out to our customer support team. Your satisfaction is our priority.